Description
Course Details:
Increase your chances of success.
- This self-study online course is part of the Human Intelligence Series.
- Everyone gets emotional. But, in the workplace emotional outbursts are frowned upon and can leave a negative impact.
- This self-study course covers emotional intelligence (EQ or EI) and considers how emotions manifest in the workplace.
- You’ll learn competencies and strategies to identify and manage your own emotions and the emotions of others, greatly increasing your chances of personal and professional success.
Key Topics
- Emotional intelligence
- EQ vs IQ
Learning Outcomes
- Recall the definition of Emotional Intelligence (EI).
- Distinguish between EQ and IQ (or EI and IQ).
- Recall how emotional intelligence manifests in the workplace.
- Recognize the emotional intelligence competencies.
- Identify strategies to respond to emotional outbursts in others.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Accordion Sample DescrLorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.iption
